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Duties
- Design/administer/install/maintain network hardware, software, cabling and backups, and internet services
- Administer VMWare virtual network using VSphere
- Administer Cisco ASA firewall using AnyConnect VPN client
- Complete responsibility for for e-mail administration, most recently using MS Exchange and MS Outlook
- Complete responsibility for Windows domain and Active Directory from setting up and maintaining domain controllers to setting up individual users
- Complete responsibility for phone system administration and troubleshooting, including voice-mail, etc.
- Configure, test, schedule and monitor system backups
- Work with Users and programmers to design and document and implement new systems
- Document, suggest and implement improvements to existing systems
- Solve problems using various query and programming tools, analytical procedures and by working with Users and professionals
- Write computer programs using SQL (Transact-SQL language) and Progress database programming language. Some knowledge of Microsoft VB (Visual Basic)
- Arrange and/or perform computer training regarding various software and hardware products
- Analyze, make recommendations, and implement PC hardware and software
- Coordinate purchases, installation, maintenance, etc. among several vendors of hardware, software, consultants and mechanical people
- Analyze hardware & software problems and work with vendors when necessary to solve these problems
- Provide phone & personal support to customers and staff on difficult problems
- Background & Experience:
- Replaced system hardware components and built computers from components
- Differentiate between hardware, software, network and user problems and resolve these problems
- Spent 6 years as RPG II programmer using IBM System 34 and System 36 and two years as programming using Progress DB, VB (Visual Basic), Transact SQL
- Wrote custom systems for several employers
- Have handled several complete system conversions
- Have often had sole responsibility for programming, computer operations, and User support